In order to prevent credit card fraud or theft of other people's credit cards, we will have the right not to issue tickets or invoices for air tickets and hotels ordered online. Guests must contact us by email when you order a ticket or hotel through our websiteIf we cannot receive your email about your bookings, we will cancel your bookings without notice in advance.Anyone who uses a credit card to pay for air tickets or hotels online must fill out the "credit card authorization form".https://www.flygreatchina.com/credit-card-authorization-1-use/ otherwise, we will cancel his/her bookings without notice in advance.
FEES FOR CANCELLATIONS, CHANGES AND REFUNDS
Travel Service Providers may charge fees in connection with your Booking or, to the extent permitted, any cancellation, change, or refund thereto (e.g. a cancellation penalty). In addition to such Travel Service Provider fees and any fees associated with the original Booking, FlyGreatChina will charge the following fees as applicable where cancellations, changes and refunds are permitted in accordance with these Terms. FlyGreatChina fees are charged on a per-passenger, per-ticket basis in the currency of the related Booking and are generally non-refundable. Our service fee CAD$20-75 between.
You are responsible for ensuring that you meet foreign entry requirements and that their travel documents.
AIRLINE BAGGAGE POLICY
Airline baggage fees are not included in any bookings. All such baggage fees are your responsibility and must be confirmed and paid by you directly with the applicable airline.
As per the flight industry standard, we recommend the following for your
AIRLINE SCHEDULE CHANGE
Changes to flight schedules (including cancellations, delays and other schedule changes) can occur for any number of reasons, including bad weather, mechanical problems, crew issues and civil unrest, and can happen at any time, including after having checked in, either in person or online.
When Schedule Changes, including cancellations, occur, we will try to notify our customers of any such changes to their itinerary in accordance with the following guidelines:
PAYMENT AND CREDIT CARD CHARGES
With regard to charges on your credit card, please note that multiple charges may appear on your credit card.
Payment may be charged by more than one party (as will be shown on your statement, however the total amount charged will not exceed the total price of your Booking inclusive of all optional service fees and taxes.
Furthermore, please allow sufficient time for all pending charges to settle on your credit card statement. Once all pending charges have been posted, all charges related to your booking will sum up to the total amount agreed at the time of booking, as contained in your Booking Notification email.
FOREIGN CURRENCY TRANSACTIONS
If the currency that was shown to you on our site at the time of booking is different than the currency associated with your form of payment, the bank or financial institution that issued your credit card may charge a fee for international and/or foreign currency transactions.
For example, if you make a Booking through our Website from outside Canada using a Canadian credit card, your bank may convert the payment amount to your local currency and may charge you a fee for the conversion. The amount of the charge appearing on your credit or bank card statement may be in your local currency and different than the purchase amount shown on the billing summary page for the Booking.
Your bank or credit card company determines the currency exchange rate and the amount of the foreign transaction fee on the day it processes the transaction. Please contact your bank or credit card company should you have any questions about these fees or the exchange rate applied to your transaction.
In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside Canada