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FAQ

This page has answers to our most frequently asked questions. Can’t find what you’re looking for? Please contact us using the contact form on our contact page.

Booking and Payments

Can I book a child Travelling on their own?
Can I book a ticket if I am under 18 years old?
Do I have to write all the names shown in my passport in my booking?

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Changes and Cancellations

Can I change the name on my ticket?
Does the 24 hours cancellation rule apply if I booked with an online travel agency?
How do I cancel my trip if I have cancellation protection?

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Products and Services

Can I book special food, my seat on the flight or add my frequent flyer card?

see all articles

FAQ

Booking and Payments

Changes and Cancellations

Products and Services

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